Shipping policy

DOMESTIC (USA) SHIPPING

We offer free domestic shipping within the USA via the US Postal Service. Current processing time is between 1-2 business days, but we strive to get orders in the mail within 24 hours of purchase. 

Orders dispatch from Amesbury, MA. 

We strive to provide our customers with the best possible shipping experience. However, we would like to make it clear that once your order is dispatched, we are not responsible for any delays or issues that may occur during the shipping process.

If you have deadlines approaching for having your purchased products in-hand, please reach out before or immediately after your purchase to ensure we can meet your goal times. Expedited shipping may be available at an additional cost, which may be the responsibility of the customer. 

We work with reputable shipping carriers to ensure your package is delivered in a timely and efficient manner. However, there may be unforeseen circumstances that can cause delays such as extreme weather conditions, natural disasters, or mechanical issues.

If your package is delayed due to circumstances beyond our control, we sincerely apologize for any inconvenience this may cause. We will do our best to keep you updated on the status of your shipment and work with the carrier to resolve any issues as quickly as possible.

In the event that your package is lost or damaged during shipment, we will work with you to file a claim with the carrier and help you receive a replacement or refund as necessary.

Please note that we are unable to change the delivery address once your order has been shipped. If you need to make changes to your shipping information, please contact us as soon as possible so we can do our best to accommodate your request.

If you have any questions, please do not hesitate to contact us at racedayrangers@gmail.com

INTERNATIONAL SHIPPING

We offer global shipping options for all of our products. We try to find and offer the most competitive rates possible. Current processing time is between 1-2 business days, but we strive to get orders in the mail within 24 hours of purchase. 

For orders outside of the United States, International Shipping rates apply. 

We are committed to providing a seamless and hassle-free international shipping experience for our customers. When you place an international order with us, please be aware that you are responsible for any duties and import taxes that may be applied by your country's customs office.

The cost of duties and taxes is determined by the customs office in your country and is not under our control. We are unable to provide an estimate of the total cost of duties and taxes as these fees vary from country to country.

We strongly recommend that you check with your local customs office to determine the amount of duties and taxes that may be applied to your order prior to completing your purchase. This information can also be obtained from your local carrier or customs broker.

Please note that if you refuse to pay duties and taxes or fail to collect your package from customs, your package may be returned to us. In such cases, we will refund your order total, minus the cost of shipping and any fees incurred as a result of the package being returned.

We are not responsible for any delays or issues that may occur during the international shipping process. We work with reputable carriers to ensure your package is delivered in a timely and efficient manner. However, there may be unforeseen circumstances that can cause delays such as extreme weather conditions, natural disasters, or mechanical issues.

If your package is delayed due to circumstances beyond our control, we sincerely apologize for any inconvenience this may cause. We will do our best to keep you updated on the status of your shipment and work with the carrier to resolve any issues as quickly as possible.

We appreciate your business and strive to provide you with the best possible international shipping experience. If you have any questions or concerns regarding your order, please do not hesitate to contact us at racedayrangers@gmail.com